Refund policy

Return & Refund Policy

Effective Date: [Insert Date]

Thank you for shopping with us. We value your trust and want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.

1. Eligibility for Returns

We accept returns under the following conditions:

  • Items must be returned within 7–14 days of delivery.

  • The product must be unused, unwashed, and unworn.

  • All original tags, packaging, and accessories must be intact.

  • The item must not be damaged, altered, or stained.

We reserve the right to reject returns that do not meet these conditions.

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Sale or discounted items

  • Customized or made-to-order products

  • Innerwear or personal-use items

  • Items purchased during special promotional campaigns (unless defective)

3. Exchange Policy

  • Exchanges are subject to product availability.

  • If the requested size or item is unavailable, a store credit may be issued.

  • Exchange requests must be made within the return eligibility period.